Shipping Policy

At Meeloy our goal is to offer to our customer the best shipping options, no matter where you live. Every day, We deliver to hundreds of customers across the world, ensuring that We provide the very highest levels of responsiveness to you at all times.

Shipping Information:

Currently, we ship within the United States, United Kingdom, and Canada.

We do not ship to P.O. boxes or APO/FPO addresses. 


Shipping Methods: USPS, UPS, DHL

Processing Time: 1-3 days (Monday – Friday)


Transit Time: 4-7 days (Monday – Friday)

 

Shipping Rates: 

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you finalize your purchase.

We are glad to bring our customers great value and service, that’s why We provide Free Shipping on all orders.

 

Shipping Status:

Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.

 

DELIVERY DELAYS:

In very rare instances, parcels may take longer than stated expected time frame. Unfortunately, We haven’t the control over shipping times. In this cases We will work with the Carrier to deliver you the parcel as fast as possible.

 

This may especially happen during the busier holiday seasons at the end of the year, during promotions or other instances.

 

If there will not be tracking updates for more than 45 business days, contact us and We will send you a new parcel.

 

CANCELLING AN ORDER:

Once an order is placed, We will not be able to cancel it after 30 minutes as your order will be processed.

 

If you would cancel an order you have just made, please get in touch with us at support@meeloy.com  as soon as possible.

 

 

UNCLAIMED ORDERS:

We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address.

 

If you notice that you filled the order informations with incorrect or insufficient address informations, please email us back as soon as possible at support@meeloy.com indicating your order number and the updated informations.

 

Please note that once We process the order, We will not be able to change the address and We cannot be held responsible for incorrect or insufficient address.

 

 

DAMAGED OR MISMATCHING ORDERS:

If Your Product arrives Damaged Or Mismatches with What You Actually ordered, please contact Us within 3 days from delivery at support@meeloy.com. 

 

 

REFUND POLICY:

Shipping Rates are not refundable.

 

TAXES:

Our customers do not need to pay for importing fees, duties or VAT (Valued Additional Tax).

However, some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.

We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.

 

 

HANDLING: 

All orders will Be dispatched from Our Warehouse on the same or on the following business days. Meeloy is not responsible In the case a Parcel is not received within our Stated Timeframes as there can Be unexpected delays by Shipping providers.

 

PLEASE NOTE that due to high volume of sales especially during the months of October, November and December, Shipments may be slightly delayed. Our priority is customer’s experience and We strive to make you happy and satisfied with your order.

 

For Further Inquiries: 

If you have any further questions, please contact our customer services at:

Phone: +1 213 7577458 

Email: support@meeloy.com